See here our experts’ tips on how to proceed after discovering that your files have been encrypted by a cyber attack.
See here our experts’ tips on how to proceed after discovering that your files have been encrypted by a cyber attack.
It is important to know that there is a solution to recover encrypted files, but the next steps you take will be decisive in maximizing the chances of successfully restoring the files.
We recommend physically disconnecting network cables. This way you prevent computers on your network from continuing to be exposed to new attacks.
Formatting your computer can be a fatal mistake! Even if the most important files are copied, there are countless cases of customers who report having forgotten important files, or worse, not having made any backups.
The most secure backup method is to remove the encrypted HD and use it as a backup, storing it in a safe location, disconnected from any computer and the internet, and using another HD to make a new installation of the operating system to ensure that it will be free of viruses and malware.
The IT structure may still be compromised. You should not leave the backup HD connected to any machine or connected to the network or the Internet, as it could be infected by another attack or suffer mechanical failure.
We recommend leaving the original encrypted HD untouched, disconnected from any computer or the internet, until all files have been decrypted.
We have already served more than 20,000 customers successfully. We have the necessary experience to help you in this hard moment.
Our customer service team is on call 24 hours a day, 7 days a week, including weekends and holidays.
Get in touch right now and talk to a specialized file decryption consultant.
Click below to start your
ransomware file decryption process
Our exclusive technology achieves high success rate
Database decryption service for MS SQL, Oracle, Firebird, MySQL, PostgreSQL and others.
We decrypt Hyper-V, VMware and other VMs that were encrypted by ransomware virus attack.
Decryption on NAS Storages, physical servers or Cloud that have suffered a cyber attack.
We work with decryption of all types of files, such as Word, Excel, PDF, photos, images and others.
Nossa tecnologia exclusiva obtém alto índice de sucesso
See how simple it is to recover and
decrypt your files
Step 1
Click on this website on the request a quote red button
Step 2
Fill our simple form and wait for a contact from a consultant
Step 3
Send us a few ransomware encrypted file samples
Step 4
Receive a personalized quote to solve your problem
Step 5
We decrypt your files remotely in a very fast and secure way
Step 6
That’s it! All your files are now decrypted and the problem is solved.
Click below to start your
ransomware file decryption process
Diagnostic option within 12 hours to solve encrypted files problem.
We offer a contractual guarantee of success in decrypting files encrypted by ransomware virus.
24-hour emergency response, including on weekends and holidays.
Service performed with a guaranteed absolute confidentiality offered through a contract or NDA.
We decrypt files remotely, with complete security. No equipment moving needed.
All the reliability and experience of a company with more than 20,000 customers successfully served.
More than 98% of cases received were resolved successfully and complete customer satisfaction.
We also offer free diagnostic option for ransomware file decryption.
We work with public companies, multinationals, corporations and private companies of all sizes.
We are experts in decrypting ransomware attacks on
Virtual Machines and Databases
Total satisfaction of companies that trusted our ransomware decryption services
Great company, successfully recovered all ransomware encrypted files. We received a hacker attack and DataDecrypt recovered all data!
Professionalism, Quality, Receptivity, Value.
Extremely qualified and experienced professionals!
We had a problem with ransomware and thanks to DataDecrypt team we were successful in recovering the files!
Our company suffered an intrusion and ransomware virus attack over the weekend. We hired DataDecrypt, on the same day we had the diagnosis and quote ready. Once the execution was authorized, they decrypted all the files over the weekend. We resumed operations on Monday as if nothing had happened. Excellent professionals, I recommend them!
We were victims of ransomware encryption, our server was hacked and our ERP system files were encrypted, including backups. In contact with professionals in the field, they said it was practically impossible to reverse this type of situation. We opened a call with DataDecrypt and they were able to recover our ERP by decrypting the encrypted databases, restoring our ERP functionality. I congratulate the company in particular for the way it was operationalized, none of our equipment needed to be moved, everything was carried out remotely.
The car dealership where I work was hacked, they entered our server and encrypted the files. As an IT manager, I consulted some colleagues in the area and they recommended DataDecrypt as the company specialized in ransomware decryption. I got in touch, we opened an emergency call. Within a few hours we already had the budget in hand. The process of file decrypting and recovering was quick, they were successful in recovering all content from our server.
Our system runs on Linux, we believed we were immune to virus attacks. An invasion occurred and they managed to encrypt virtual machines that were shared across the network on Windows PCs. We discovered DataDecrypt through a Google search and hired the company to evaluate whether it would be possible to recover the encrypted VMs. We believed it would be impossible to recover everything. DataDecrypt was able to decrypt the VMs and recover our material, preventing the loss of thousands of documents and projects from our employees.
We serve clients from all over the world, with offices in Europe, North and South America.
São Paulo – Brasil
Av. Paulista, 1636 – Sala 706
São Paulo – Brasil
CEP: 01310-200
Fone: (11) 4293-0400
Plantão: 
(11) 97744-3000
Lisboa – Portugal
Rua Afonso Praça, 30 – 7º Andar
Lisboa – Portugal
CP: 1495-061
Fone: +351 300-528-304
Plantão: +351 912-469-595
Montreal – Canadá
McGill College Av, 1200 – Sala 1200
Montreal – Canadá
QC, H3B 47G, CAN
Fone: +1 514-393-1100
Plantão: +1 514-393-1100
Portugal
Brasil
